Welcome to Freight Counter's Privacy Policy

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Effective Date: March 19, 2023

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At Freight Counter, we are committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services. By using our website or services, you consent to the practices described in this Privacy Policy.

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1. Information We Collect
1.1 Personal Information: We may collect personal information, including but not limited to your name, contact details (such as email address, phone number, and physical address), company information, and payment information.
1.2 Log Data: When you visit our website, our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and timestamps.
1.3 Cookies and Similar Technologies: We may use cookies and similar technologies to enhance your experience and collect information about how you use our website. You can manage your cookie preferences through your browser settings.

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2. How We Use Your Information
2.1 Provide and Improve Services: We use your information to provide and improve our services, respond to inquiries, process transactions, and communicate with you.
2.2 Personalization: We may use your information to personalize your experience on our website, such as displaying relevant content and recommendations.
2.3 Analytics and Research: We may analyze user behavior and preferences to improve our services, troubleshoot issues, and conduct research.
2.4 Marketing and Communication: We may send you promotional materials and updates about our services, with the option to opt-out at any time.
2.5 Legal Compliance: We may use your information to comply with applicable laws, regulations, and legal processes.

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3. How We Share Your Information
3.1 Service Providers: We may share your information with third-party service providers who assist us in delivering our services, such as payment processors and logistics partners.
3.2 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction.
3.3 Legal Obligations: We may disclose your information when required by law or in response to valid requests from public authorities.
3.4 Consent: We may share your information with your consent or as otherwise disclosed at the time of collection.

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4. Data Security
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

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5. Your Rights and Choices
You have the right to access, update, and correct your personal information. You can also request the deletion of your personal information, subject to applicable laws and legitimate business purposes. To exercise these rights or opt-out of marketing communications, please contact us using the information provided below.

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6. Children's Privacy
Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.

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7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website, and the revised version will be effective as of the stated "Effective Date."

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8. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Freight Counter
Haware Fantasia Business Park, Sector 30A,
Vashi, Navi Mumbai, Maharashtra, India

Email: support@freightcounter.com
Phone: +91 8451978199

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We will respond to your inquiries and address any concerns to the best of our abilities. Thank you for trusting Freight Counter with your personal information.